What is NOT a solution to customer objections?

To address customer objections effectively, it's crucial to build rapport and trust. When a salesperson contradicts the customer, it can lead to frustration and reinforce the customer's hesitations or concerns. This approach can escalate conflicts instead of resolving them, making it one of the least effective strategies.

In contrast, softened price negotiation involves finding a middle ground that respects the customer's budget while still underscoring the value of the product or service. Special orders show flexibility and a willingness to meet customer needs, which can alleviate objections about availability or selection. Offering a gift with purchase can enhance the perceived value and create a positive impression, thus addressing objections related to price or value. These strategies are all proactive and engaging, aimed at resolving concerns and fostering customer satisfaction.