What is one of the goals of a code of conduct?

A code of conduct serves several important purposes within an organization, one of the primary goals being to outline proper practices for individuals. This document sets clear expectations about acceptable behaviors, ethical standards, and the responsibilities of employees within the workplace. By establishing a framework of guidelines, it fosters an environment of integrity and accountability. Employees are given a reference point for decision-making that aligns with the organization's values and objectives, ultimately guiding them to act in a way that supports the overall culture and mission of the organization.

In contrast, enhancing employee workload, reducing sales performance, or restricting customer access do not align with the foundational intent of a code of conduct, which is to promote positive behavior and ethical guidelines. These other options would likely lead to negative outcomes instead of the intended positive framework established by a code of conduct. Thus, outlining proper practices is essential to maintaining a productive and ethical workplace.