Which aspect is NOT part of workplace security procedures?

Workplace security procedures are designed to protect employees, customers, and property by ensuring that only authorized individuals have access to certain areas and that sensitive equipment is adequately monitored. Among the options provided, customer assistance programs do not directly relate to the security measures implemented in a workplace. These programs focus more on enhancing customer service and support rather than ensuring the safety and security of the physical environment or assets.

In contrast, handling keys to secure areas, monitoring POS (Point of Sale) equipment, and managing access to secure areas are all critical elements of a security strategy, as they directly contribute to preventing unauthorized access and protecting both financial and physical resources within the workplace. Thus, customer assistance programs stand apart from the core focus of security procedures, making it the correct answer in this context.