Which of the following is a method for recording customer inquiries?

Recording customer inquiries effectively involves using a variety of methods to ensure that information is captured accurately and is easily accessible for future reference. The correct choice highlights the importance of diverse recording methods, which can include both paper-based systems, like written logs and forms, as well as electronic methods, such as spreadsheets and customer relationship management software.

Utilizing both approaches helps to cater to different preferences and scenarios—it allows businesses to maintain a physical record while also leveraging technology for efficiency and easier data management. This versatility also supports the needs of customers who might prefer to communicate through different channels, thereby enhancing customer service and engagement.

Other options, while mentioning different communication methods or focusing solely on one type of recording method, limit the ability to capture comprehensive customer interactions. Such limitations could hinder effective inquiry management and follow-up processes.